Frequently Asked Questions (FAQs)
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What does "persim" mean?
Persim is short for the fruit persimmon.
Where is the brand based in?
New York City
Do you ship internationally?
Currently, we ship to the following countries:
- United States
- Canada
- Singapore
- Australia
- Japan
- South Korea
- Hong Kong
- Taiwan
- Philipines
- France
- Germany
- United Kingdom
If you don't reside in any of these countries but would still like to place an order in the future, please DM or email us at team@persimstudio.com so we know where to prioritize next for international shipping.
I've entered the wrong address for my order, how can I fix it?
Please contact us within 24 hours (team@persimstudio.com) with your name and order number and we'll get it fixed for you.
When will I receive my order?
Shipping takes 5-8 business days or 3-4 business days, determined by your selected shipping preference at checkout. An email notification will be sent once your order is dispatched.
What is your return policy?
We do not accept refunds or exchanges. All orders undergo thorough quality inspections before they are shipped.
What products will you be selling in the future?
Our products fall within the category of home goods and are curated and designed every season. If you have an idea you'd like to pitch, email us (team@persimstudio.com) or send us a DM (@PersimStudio on IG & TikTok). We're all ears!
How can I stay in the loop?
You can join our newsletter or follow us on Instagram & TikTok (@PersimStudio) for the latest updates!